Getting live, and staying live.
A payment integration has two operational realities. First, the build that gets a property transacting — gateway configuration, payment-code mapping, tokenisation and testing through to go-live. Then, the upkeep that keeps it transacting — chiefly the integration certificates that expire on a rolling cycle and stop payments when they lapse. 934 covers both, fixed-price and remote, with support included in every engagement.
Fixed-price setup. Zero surprises.
Settle is 934's fixed-price integration service for independent hotels on Opera Cloud or On-Premise. A dedicated team handles everything from kick-off to go-live, and every package includes 12 months of Premier Support.
Existing OPI interface, switching to a new PSP.
- Existing OPI interface, new PSP
- Opera Cloud or On-Premise
- Payment code mapping to new PSP
- Card Present + Card Not Present tokenisation
- Pre-Auth, Completion, Void & Refund testing
- Go-live support & operational training
- 12 months Premier Support included
First-time OPI Cloud installation with a new payment gateway.
- New OPI Cloud installation
- Standard or custom payment code mapping
- Card Present + Card Not Present tokenisation
- PayByLink activation & configuration
- Pre-Auth, Completion, Void & Refund testing
- Bulk PAN tokenisation of existing records
- Go-live support & operational training
- 12 months Premier Support included
First-time OPI On-Premise installation. On-Premise new installs always qualify as Complex.
- New OPI On-Premise installation
- Full gateway configuration & mapping
- Card Present + Card Not Present tokenisation
- Extended payment scenario testing
- Bulk PAN tokenisation of existing records
- Go-live support & operational training
- Additional go-live monitoring session
- 12 months Premier Support included
- Dedicated project managerSingle point of contact, kick-off to closure.
- Fixed scope, fixed priceNo hourly overruns; if we estimated it, we deliver it.
- Remote deliveryAll phases remote; no travel costs, no delays.
- Structured go-live planAgreed activation window to minimise disruption.
- Project closure reportFull handover documentation at the end of every engagement.
Certificate headaches. Handled.
OPI and Simphony integration certificates on On-Premise environments expire on a rolling cycle. Unmanaged, they stop payments at the worst possible time. Renew is 934's annual certificate management service: we track every expiry, apply every renewal in a managed remote session, and confirm the integration is live again. One fixed fee, every rotation covered.
Every certificate rotation. Managed remotely by 934.
- Proactive expiry monitoring
- Advance notification (30 & 7 days)
- Managed remote renewal session
- Covers all rotations within the year
- Applicable to Opera On-Premise & Simphony
- Renewal confirmation & sign-off
- 1We monitor934 tracks the certificate expiry date and flags the renewal window automatically.
- 2We notify youAdvance notice at 30 days and again at 7 days. No surprises.
- 3We scheduleWe agree a convenient renewal window with your team, typically 30 minutes.
- 4We applyA 934 engineer runs a managed remote session to replace the certificate and confirm the integration is live.
- 5You confirmWe provide a written renewal confirmation. Done.
What we need from you: administrative access to the On-Premise entity (Opera or Simphony server) at the time of each renewal session. All work is remote — no site visit, no advance preparation; we guide your IT contact through it.
Real support, in every engagement.
Settle includes 12 months of Premier Support; Renew includes Renewal Support for the subscription year. Both run 08:00–20:00 CET, seven days a week including weekends, with a guaranteed 4-hour response during service hours, over voice (English) and digital channels (Email & WhatsApp). Premier Support is available exclusively to the property covered by the package.
- Guest folio / payment receipt template redesign
- OWS / OXI / HTNG legacy interface changes
- Back-office accounting integration
- Changes to the Account Receivable module
- OHIP distribution interface changes
- Oracle Cloud-managed OPI environments
- Certificate procurement or CA fees
- Hardware replacement or on-site visits
- Changes to PMS or gateway configuration
These services cover Juno Gateway and related integration services only. They do not replace or substitute any Oracle support contract for Opera or Simphony. Prices exclude VAT. Settle valid from May 2026; Renew valid from June 2026.
Tell us where you are. We'll handle the rest.
Switching PSP, installing OPI for the first time, or just tired of chasing certificate expiries — there's a fixed-price service for it. Talk to our team and we'll point you to the right package.

